FAQ’s
Liability & Insurance
Q: Do we need Day of Event wedding insurance?
A: Yes, Day of Event Insurance is required. A $1 million dollar policy with Redbird Ridge Events, LLC named is mandatory and a copy of the policy must be sent to VENUE 30 days prior to the EVENT. This can be obtained through https://www.theeventhelper.com/#kxahwe.
Q: Do we need Cancellation Insurance?
A: It is not required, but highly suggested. The unexpected can (and does) happen. Having wedding cancellation insurance gives you the freedom to relax, knowing you can reschedule or recoup costs if needed.
Q: If we have alcohol, do we need to have Liquor Liability Insurance?
A: Yes, Liquor Liability Insurance is required and can be added to your Day of Event Insurance through Event Helper: https://www.theeventhelper.com/#kxahwe
Alcohol
Q: Can we have alcohol at our wedding?
A: Yes. If you plan to have beer, wine or champagne at the event, a bartender is required to serve. If you plan to have hard liquor at the event, a bartender is required to serve AND a Limited Special Occasion NC ABC license must be pulled by you from the state for the event.
Payments and Payment Plans
Q: What is your payment plan policy?
A: 50% Deposit required at booking and a signed contract hold your wedding date. At 6 months prior to the event, and additional 25% is required. At 30 days prior to the event, the remaining balance of 25% is due.
Q: Do you require a damage deposit?
A: Yes. A $500 refundable damage deposit is due 30 days prior in the form of a check. We hold the check until after the event. As long as no damage has occurred, including littering, we hand the check back to you within 1 week.
Q: What forms of payment do you accept?
A: Cash, Zelle, Venmo, Check or Credit Card. NOTE: credit card transactions will be charged a 3% processing fee.
Vendors
Q: Do we have to use your vendors or can we use our own vendors?
A: Yes, you can use any vendor you choose.
Q: Do you require all vendors to provide a certificate of insurance?
A: Caterers and DJ’s are required to provide a Commercial General Liability Certificate of Insurance (COI) naming Redbird Ridge Events, LLC as an additional insured. Minimum limits are $1,000,000 per occurrence and $2,000,000 aggregate. Vendors can purchase a one time event COI at Insurance Canopy.
All insurance certificates must be turned in at least 14 days prior to the event date. Certificates should be addressed as shown below:
Redbird Ridge Events, LLC
171 NC Highway 127
Taylorsville, NC 28681