FAQ’s
Liability & Insurance
Q: Do we need Day of Event wedding insurance?
A: Yes, Day of Event Insurance is required. A $1 million dollar policy with Redbird Ridge Events, LLC named is mandatory and a copy of the policy must be sent to VENUE 30 days prior to the EVENT. This can be obtained through https://www.theeventhelper.com/#kxahwe.
Q: Do we need Cancellation Insurance?
A: It is not required, but highly suggested. The unexpected can (and does) happen. Having wedding cancellation insurance gives you the freedom to relax, knowing you can reschedule or recoup costs if needed.
Q: If we have alcohol, do we need to have Liquor Liability Insurance?
A: Yes, Liquor Liability Insurance is required and can be added to your Day of Event Insurance through Event Helper: https://www.theeventhelper.com/#kxahwe
Alcohol
Q: Can we have alcohol at our wedding?
A: Yes. If you plan to have beer, wine or champagne at the event, a bartender is required to serve. If you plan to have hard liquor at the event, a bartender is required to serve AND a Limited Special Occasion NC ABC license must be pulled by you from the state for the event.
Payments and Payment Plans
Q: What is your payment plan policy?
A: 50% Deposit required at booking and a signed contract hold your wedding date. At 6 months prior to the event, and additional 25% is required. At 30 days prior to the event, the remaining balance of 25% is due.
Q: Do you require a damage deposit?
A: Yes. A $500 refundable damage deposit is due 30 days prior in the form of a check. We hold the check until after the event. As long as no damage has occurred, including littering, we hand the check back to you within 1 week.
Q: What forms of payment do you accept?
A: Cash, Zelle, Venmo, Check or Credit Card. NOTE: credit card transactions will be charged a 3% processing fee.
Vendors
Q: Do we have to use your vendors or can we use our own vendors?
A: Yes, you can use any vendor you choose.
Q: Do you require all vendors to provide a certificate of insurance?
A: Caterers and DJ’s are required to provide a Commercial General Liability Certificate of Insurance (COI) naming Redbird Ridge Events, LLC as an additional insured. Minimum limits are $1,000,000 per occurrence and $2,000,000 aggregate. Vendors can purchase a one time event COI at Insurance Canopy.
All insurance certificates must be turned in at least 14 days prior to the event date. Certificates should be addressed as shown below:
Redbird Ridge Events, LLC
171 NC Highway 127
Taylorsville, NC 28681
Wedding Guest RSVP Portal
Q: What is the Wedding Guest RSVP Portal?
A: The Wedding Guest Portal offers a private and secure alternative to the big wedding websites that many couples have traditionally used for guest RSVPs. We’ve heard your concerns about these platforms—ranging from potential privacy violations to unsolicited ads sent to your guests, and even unauthorized changes to your wedding registry or hotel booking information. We understand how important it is to protect your personal information and ensure your wedding details remain secure. That’s why we’ve invested in The Wedding Guest Portal. This program is designed to provide you with a more effective, private, and streamlined way to manage RSVPs and communicate with your guests at no cost.
Q: How does the Wedding Guest RSVP Portal work?
A: We will provide you with a unique QR code and unique wedding code for you to include on your wedding invitations. Guests can then scan this code to access the portal, where they can easily RSVP with your wedding code.
Q: How do I manage this portal?
A: You'll receive a personal dashboard login to effortlessly track RSVPs and manage guest information. As guests RSVP, you can see their details on your dashboard.
Q: What else can this portal do?
A: You can include an option for meal choice and let them know if children are allowed at the wedding. You have an option of conveniently emailing your guests as well. To further enrich your guests' visit, we provide them with a pdf downloadable map of the estate in the portal so they know exactly where to park, and where the venue and ceremony site is located. They will also see our venue and estate policies so they are fully in the know before your special day. We are confident that the Wedding Guest Portal will significantly enhance your wedding planning journey, giving you peace of mind as your special day approaches.